How to Reinstate your Suspended EBay Account
If you are an eBay user, perhaps you are well aware of the rules and regulations set by the website. As one of the leading online auctioning websites in the world, eBay protects the safety and privacy of all its members. This means that if you, in any case whatsoever, failed to observe and follow the guidelines on the limitations and the dos and don’ts of online auctioning, eBay can suspend your account for a certain period of time.
Your account can be suspended for either of the following reasons: failed to pay any existing eBay fees, failed to provide products already paid by the clients, negative feedback, exceeding the auctioning limit and disobeying the rules and policies of the website. Upon committing these violations, eBay will send you a notification letter via email informing you on the suspension of your account.
So, is your eBay account suspended indefinitely? There is still a way to reinstate your old account and go back to selling online. Here’s how:
- If your eBay account was suspended indefinitely due to unpaid eBay fees, the solution is simple. Pay your dues to eBay. You can make online payments using your credit card to settle your fees. On the other hand, if you found out that your automatic payment is out-of-date, thus, caused your account to be suspended, simply go to account setting and simply create a new automatic payment method. An outdated automatic payment method can cause future problems, so it’s better to simply create a new one.
- If your eBay account was suspended indefinitely because you violated any of their existing policies, you can appeal to the website. You can do this by simply sending a reply to the email sent to you by eBay. Explain your side on how and why there was a violation. Appeal for another chance to access your account vowing not to commit the same error ever again.
- If you have done the above two, yet received no reply and no result, you can opt to creating your new account. Create a new eBay account using Firefox or Internet explorer and make sure that the computer you’re using is free from any viral threats. Since this is a new account, all information that you should use must also be new. This is to avoid eBay from detecting the old account you used and was blocked from their system due to violations. Once you have succeeded, make sure you don’t commit any violation again.
Once you are given another chance to access and make use of your eBay account, remember to always follow the policies of the site. Settle all pending transactions and start selling again. Be as efficient as possible and keep a record of all customer requests and payments. Comply with the requirements asked from you and always take into consideration the benefit of the loyal eBay community. EBay wants nothing but only the best for its sellers and buyers. Complying with its policies will not only help eBay but most importantly, you and your business.
Originally posted 2012-03-14 23:04:19.